Returns & Exchanges

At Tmat, we want you to love every piece you wear, so we offer a hassle-free 30-day return policy for all unworn apparel with original tags attached. Whether it is a fit issue or a change of heart, our team is here to ensure your shopping experience remains seamless.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all labels and tags are intact to qualify for a full refund.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned garments, your refund will be processed back to your original payment method within 5-7 business days.